own personal background. · Avoid providing highly personal/emotional responses. · Avoid using examples that may

Current job: Server in the restaurant. Appy job for Server in the restaurant. Reference your own personal background. · Avoid providing highly personal/emotional responses. · Avoid using examples that may not align with the interviewer’s values (religion, politics, sexuality, etc.). Each answer should be about three to five sentences long. · Describe the most significant problem you faced in your last job/at school and explain how you solved it. · Describe the last time you had to deal with a customer who had a problem. What was the problem and how did you solve it? · Describe a difficult situation you faced and explain how you dealt with it. · Tell me about a time when you went above the call of duty to satisfy a customer. · What was your greatest disappointment and how did you handle it? · Describe a difficult decision that you had to make. What made it difficult? · Have you ever been asked to cover up another employee’s mistakes? What did you do

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and why? · Tell about a suggestion you made that was rejected. · Describe the worst mistake you made on the job. What steps did you take to correct it? · Describe a dispute you had with a coworker. What led up to it and how did it get settled? · Have you ever had to deal with someone who was being dishonest? Describe the situation and what you did about it. · Describe the rudest customer, client, or coworker you have ever faced. How did you handle that person? · Describe the last time you were asked to do more than your share of a task. What caused the situation and how did you deal with it? · Describe a time when you had too many things to do within a limited time. How did you deal with the situation? · Describe a goal that you have set for yourself. · How do you keep yourself organized? · Describe a time when you were faced with a tight deadline. How did you handle the situation? · Describe the best manager you ever had. · Why should I hire you?

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