IBUS7322 International Service Delivery Process Assignment Marking Criteria Sheet 1 85 Plus 75-84 65-74 50-64 47-49 30-46 0-29 Demonstrated
Understanding and Effective Application of relevant Theory, Concepts,
Frameworks & Service Operations Literature 40% To effectively apply key concepts and theory to your topic and company. Present a well-organized, clear, concise review of the literature on a topic selected. As a guide, the most important aims of this assignment are to (1) to read more broadly around the topic under consideration; (2) identify any issues related to the topic; and (3) encourage critical reading of the literature. 85 to 100 points Demonstrates substantial understanding of fundamental concepts of the field of study and ability to apply these concepts in a variety of contexts; develops or adapts convincing arguments and provides coherent justification; communicates information and ideas clearly and fluently in terms of the conventions of the discipline. Frequent evidence of originality in defining and 75 to 84 points Demonstrates substantial understanding of fundamental concepts of the field of study and ability to apply these concepts in a variety of contexts; develops or adapts convincing arguments and provides coherent justification; communicates information and ideas clearly and fluently in terms of the conventions of the discipline. Frequent evidence of originality in defining and analysing issues 65 to 74 points Demonstrates substantial understanding of fundamental concepts of the field of study and ability to apply these concepts in a variety of contexts; develops or adapts convincing arguments and provides coherent justification; communicates information and ideas clearly and fluently in terms of the conventions of the discipline. 50 to 64 points Demonstrates adequate understanding and application of the fundamental concepts of the field of study; develops routine arguments or decisions and provides acceptable justification; communicates information and ideas adequately in terms of the conventions of the discipline. 47 to 49 points Demonstrates superficial or partial or faulty understanding of the fundamental concepts of the field of study and limited ability to apply these concepts; presents undeveloped or inappropriate or unsupported arguments; communicates information or ideas with lack of clarity and inconsistent adherence to the conventions of the discipline. 30 to 46 points Demonstrates clear deficiencies in understanding and applying fundamental concepts; communicates information or ideas in ways that are frequently incomplete or confusing and give little attention to the conventions of the discipline. 0 to 29 points Fails to demonstrate most or all of the basic requirements of the course. Little no relevant concepts / literature effective applied IBUS7322 International Service Delivery Process Assignment Marking Criteria Sheet 2 analysing issues or problems and in creating solutions; uses a level, style and means of communication appropriate to the discipline and the audience. Consistent evidence of substantial originality and insight in identifying, generating and communicating competing arguments, perspectives or problem solving approaches; critically evaluates problems, their solutions and implications. or problems and in creating solutions; uses a level, style and means of communication appropriate to the discipline and the audience. Topic Secondary Research and Critical Analysis 40% Evidence of conceptually sophisticated 86 to 100 points 75 to 84 points Demonstrates substantial 65 to 74 points Demonstrates substantial 50 to 64 points Demonstrates adequate 47 to 49 points Demonstrates superficial or 30 to 46 points Demonstrates clear 0 to 29 points Fails to demonstrate IBUS7322 International Service Delivery Process Assignment Marking Criteria Sheet 3 thinking and critical analysis of secondary research appropriate to the topic. Secondary research will include non academic ie market/industry/ and company research. Arguments supported by evidence and examples. Student will have consulted a wide range of appropriate sources. Min number of 10 references. Demonstrates substantial understanding of fundamental concepts of the field of study and ability to apply these concepts in a variety of contexts supported by comprehensive market/industry and company data. Excellent, clear demonstration of critical analysis. Develops or adapts convincing arguments and provides coherent justification; communicates information and ideas clearly and fluently in terms of the conventions of understanding of fundamental concepts of the field of study and ability to apply these concepts in a variety of contexts supported by extensive market/industry and company data. Very good, clear demonstration of critical analysis. develops or adapts convincing arguments and provides coherent justification; communicates information and ideas clearly and fluently in terms of the conventions of the discipline. Frequent understanding of fundamental concepts of the field of study and ability to apply these concepts in a variety of contexts supported by substantial market/industry and company data. Good demonstration of critical analysis. develops or adapts convincing arguments and provides coherent justification; communicates information and ideas clearly and fluently in terms of the conventions of the discipline. Exceeded min of 10 authoritative, understanding and application of the fundamental concepts of the field of study; supported by adequate market/industry and company data. Sound demonstration of critical analysis. develops routine arguments or decisions and provides acceptable justification; communicates information and ideas adequately in terms of the conventions of the discipline. Met or exceeded min of 10 authoritative, relevant references. partial or faulty understanding of the fundamental concepts of the field of study and limited ability to apply these concepts; presents undeveloped or inappropriate or unsupported arguments; communicates information or ideas with lack of clarity and inconsistent adherence to the conventions of the discipline. Under min of 10 authoritative, relevant references. deficiencies in understanding and applying fundamental concepts; communicates information or ideas in ways that are frequently incomplete or confusing and give little attention to the conventions of the discipline. Under min of 10 authoritative, relevant references. most or all of the basic requirements of the course. Under min of 10 authoritative, relevant references. IBUS7322 International Service Delivery Process Assignment Marking Criteria Sheet 4 the discipline. Frequent evidence of originality in defining and analysing issues or problems and in creating solutions; uses a level, style and means of communication appropriate to the discipline and the audience. Consistent evidence of substantial originality and insight in identifying, generating and communicating competing arguments, perspectives or problem solving approaches; critically evaluates problems, their solutions and evidence of originality in defining and analysing issues or problems and in creating solutions; uses a level, style and means of communication appropriate to the discipline and the audience. Exceeded min of 10 authoritative, relevant references. relevant references. IBUS7322 International Service Delivery Process Assignment Marking Criteria Sheet 5 implications. Exceeded min of 10 authoritative, relevant references. Syntax 10% Excellent overall standard of presentation, exhibiting a high standard of English and clarity of expression. Appropriate use of fonts and effects. Rich, flowing text, pleasure to read with minimal errors. Appropriate separation of text into sections/sub- sections. Complying to correct academic format. 86 to 100 points Demonstrates substantial understanding of fundamental concepts of the field of study and ability to apply these concepts in a variety of contexts; develops or adapts convincing arguments and provides coherent justification; communicates information and ideas clearly and fluently in terms of the conventions of 75 to 84 points Demonstrates substantial understanding of fundamental concepts of the field of study and ability to apply these concepts in a variety of contexts; develops or adapts convincing arguments and provides coherent justification; communicates information and ideas clearly and fluently in terms of the conventions of the discipline. 65 to 74 points Demonstrates substantial understanding of fundamental concepts of the field of study and ability to apply these concepts in a variety of contexts; devel
ops or adapts convincing arguments and provides coherent justification; communicates information and ideas clearly and fluently in terms of the conventions of the discipline. 50 to 64 points Demonstrates adequate understanding and application of the fundamental concepts of the field of study; develops routine arguments or decisions and provides acceptable justification; communicates information and ideas adequately in terms of the conventions of the discipline. 47 to 49 points Demonstrates superficial or partial or faulty understanding of the fundamental concepts of the field of study and limited ability to apply these concepts; presents undeveloped or inappropriate or unsupported arguments; communicates information or ideas with lack of clarity and inconsistent adherence to the conventions of the discipline. 30 to 46 points Demonstrates clear deficiencies in understanding and applying fundamental concepts; communicates information or ideas in ways that are frequently incomplete or confusing and give little attention to the conventions of the discipline. 0 to 29 points Fails to demonstrate most or all of the basic requirements of the course. IBUS7322 International Service Delivery Process Assignment Marking Criteria Sheet 6 the discipline. Frequent evidence of originality in defining and analysing issues or problems and in creating solutions; uses a level, style and means of communication appropriate to the discipline and the audience. Consistent evidence of substantial originality and insight in identifying, generating and communicating competing arguments, perspectives or problem solving approaches; critically evaluates problems, their Frequent evidence of originality in defining and analysing issues or problems and in creating solutions; uses a level, style and means of communication appropriate to the discipline and the audience. IBUS7322 International Service Delivery Process Assignment Marking Criteria Sheet 7 solutions and implications. Referencing, Grammar, Spelling, Essay Format etc 5 % Appropriate in text referencing (APA or Harvard) in a standard format with few if any errors. Effective use of Essay format. Spelling and Grammar. Within word count of 1500 words 86 to 100 points Demonstrates substantial understanding of fundamental concepts of the field of study and ability to apply these to build coherent justification; communicates information and ideas clearly and fluently in terms of the conventions of the discipline. Frequent evidence of originality in defining and analysing issues or problems and in creating solutions; uses a level, style and means of communication 75 to 84 points Demonstrates substantial understanding of fundamental concepts of the field of study and ability to apply these concepts in a variety of contexts; develops or adapts convincing arguments and provides coherent justification; communicates information and ideas clearly and fluently in terms of the conventions of the discipline. Frequent evidence of originality in defining and 65 to 74 points Demonstrates substantial understanding of fundamental concepts of the field of study and ability to apply these concepts in a variety of contexts; develops or adapts convincing arguments and provides coherent justification; communicates information and ideas clearly and fluently in terms of the conventions of the discipline. Some spelling errors and grammar and effective use of 50 to 64 points Demonstrates adequate understanding and application of the fundamental concepts of the field of study; develops routine arguments or decisions and provides acceptable justification; communicates information and ideas adequately in terms of the conventions of the discipline. Some spelling errors and grammar and effective use of essay format. Does not exceed word count. 47 to 49 points Demonstrates superficial or partial or faulty understanding of the fundamental concepts of the field of study and limited ability to apply these concepts; presents undeveloped or inappropriate or unsupported arguments; communicates information or ideas with lack of clarity and inconsistent adherence to the conventions of the discipline. Multiple potential spelling errors and grammar and no effective 30 to 46 points Demonstrates clear deficiencies in understanding and applying fundamental concepts; communicates information or ideas in ways that are frequently incomplete or confusing and give little attention to the conventions of the discipline. Multiple potential spelling errors and grammar and no effective use of essay format. Does exceed word count. 0 to 29 points Fails to demonstrate most or all of the basic requirements of the course. Multiple potential spelling errors and grammar and no effective use of essay format. Does exceed word count. IBUS7322 International Service Delivery Process Assignment Marking Criteria Sheet 8 appropriate to the discipline and the audience. Consistent evidence of substantial originality and insight in identifying, generating and communicating competing arguments, perspectives or problem solving approaches; critically evaluates problems, their solutions and implications. Few to no spelling errors and grammar and very effective use of essay format. Does not exceed word count. analysing issues or problems and in creating solutions; uses a level, style and means of communication appropriate to the discipline and the audience. Few to no spelling errors and grammar and very effective use of essay format. Does not exceed word count. essay format. Does not exceed word count. use of essay format. Does exceed word count. Tables, Figures, Charts / Framework Tools etc 5% IBUS7322 International Service Delivery Process Assignment Marking Criteria Sheet 9 Use of original tables and figures to summarize data from multiple sources to support an argument. Use tables and figures to assist with effectively displaying appropriate charting / mapping / tools in context of the topic. 86 to 100 points Demonstrates substantial understanding of fundamental concepts of the field of study and ability to apply these concepts in a variety of contexts; develops or adapts convincing arguments and provides coherent justification; communicates information and ideas clearly and fluently in terms of the conventions of the discipline. Frequent evidence of originality in defining and analysing issues or problems 75 to 84 points Demonstrates substantial understanding of fundamental concepts of the field of study and ability to apply these concepts in a variety of contexts; develops or adapts convincing arguments and provides coherent justification; communicates information and ideas clearly and fluently in terms of the conventions of the discipline. Frequent evidence of originality in defining and analysing issues or problems and in creating 65 to 74 points Demonstrates substantial understanding of fundamental concepts of the field of study and ability to apply these concepts in a variety of contexts; develops or adapts convincing arguments and provides coherent justification; communicates information and ideas clearly and fluently in terms of the conventions of the discipline. 50 to 64 points Demonstrates adequate understanding and application of the fundamental concepts of the field of study; develops routine arguments or decisions and provides acceptable justification; communicates information and ideas adequately in terms of the conventions of the discipline. 47 to 49 points Demonstrates superficial or partial or faulty understanding of the fundamental concepts of the field of study and limited ability to apply these concepts; presents undeveloped or inappropriate or unsupported arguments; communicates information or ideas with lack of clarity and inconsistent adherence to the conventions of the discipline. 30 to 46 points Demonstrates clear deficiencies in understanding and applying fundamental concepts; communicates information or ideas in ways that are frequently incomplete or confusing and give little attention to the conventions of the discipline. 0 to 29 points Fails to demonstrate most or all of the basic requirements of the course. IBUS7322 International Service Delivery Process Assignment Marking Criteria Sheet 10 and in creating solutions; uses a level, style and means of communication appropriate to the discipline and the audience. Consistent evidence of substantial originality and insight in identifying, generating and communicating competing arguments, perspectives or problem solving approaches; critically evaluates problems, their solutions and implications. solutions; uses a level, style and means of communication appropriate to the discipline and the audience.