The sector we chose is the construction sector, because it is the COVID check for a business models sustainability. People have spent more time at home and there is high demand for home renovations currently. The pandemic is a significant factor of dynamism with big impact on every business. According to Porter, there are five Forces of Analysis for assessing and evaluating the competitive strength and position of a business. Significant in our sector is the Competitive Rivalry. Our competitors are approximately nine other construction companies, implementing application and website. In comparison to what we are doing, these enterprises offer construction surveys, management of buildings, inspections of construction projects quality and safety. Therefore, the competitive rivalry is minimal and promises potential strength and healthy profit. The degree of output differences among competitors is the threat of competitive rivalry, in relation to the growth rate of the industry. THE POWER OF CUSTOMERS defines the another force analysis. Following our vision of expanding our business we need to apply information technology primarily app and wide enterprise system, that o
ptimizes the flow of information, materials and cash. We offer high quality value, delivered directly to our customers. Moreover, we provide two years warranty and personalized customer relationship structure, which boosts our attractiveness. implementing CRM software improves customer interactions and satisfaction, retention and flexibility. Our business name Home renovations clearly reflecting on the mission. We deliver a connection between our customers and the construction workers through a platform of national structure of workers and supervisors. Applying Kickstart Government Scheme for low-cost staff reduces the expenses. We deal with communication management, data management, operations and connecting customer and employee needs in terms of construction service provision. The business process incudes collection of related resources and activities that transform inputs into higher value outputs. Our inputs are the raw materials from our suppliers, construction skills and expertise, know-how, customers orders transformed via construction activities, operations and data management imto higher value outputs, which is the construction services.