Question : Problems that get in the way of effective team operations include interpersonal conflicts

1. Question : The first step in a team development training meeting is _____. conduct the meeting set objectives collect data plan the meeting initiate the team development meeting 2. Question : Problems that get in the way of effective team operations include interpersonal conflicts and lack of clear objectives. True False 3. Question : Goals should be difficult to achieve but not too hard so that people will at least view the goal as attainable. True False 1. Question : For MBO to be used as an OD intervention, it should include _____. a team approach to setting and reviewing targets shared trust between the subordinated and manager a real concern for personal career goals as well as for organization goals all of the above answers b and c 2. Question : The first step in a team development training meeting is _____. conduct the meeting set objectives collect data plan the meeting initiate the team development meeting 3. Question : The goal(s) of third-party interventions include _____. achieving increased understanding of the issues not letting parties in conflict confront each other disregarding the needs of individuals and instead focusing on the higher-level needs of the work teams that are in conflict making sure all individuals in all of the groups are personally satisfied all of the above 1. Question : In many collective bargaining agreements overtime pay is one and one-half times the regular rate. pyramiding of overtime is prohibited. the employer has the right to force employees to work overtime. All of the above. 2. Question : Dismissal pay is provided for in 85 percent of current contracts. usually limited to workers

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discharged for cause. usually not available in disability cases. based upon length of service. 3. Question : Negotiators commonly use at least three different standards when determining basic wage rates at the bargaining table. True False 1. Question : The ability-to-pay method of wage determination is not influenced by the uncertainty about past profit levels holding for the future. use to which the management intends to put its profits. wide variety of benefit plans throughout industry. ratio of labor costs to total costs. 2. Question : The use of job evaluation to establish relative wage rates is used by at least 75 percent of all managements today. complicating the wage structure. fully supported by organized labor. is less popular than the job comparison method. 3. Question : The employer is not often obligated to provide reporting pay when work is not available because of a riot. work is not available because of “acts of God.” the employee fails to notify the management of an address change. b and c. 1. Question : At present, vacations with pay are a standard practice in 80 percent of all contracts. in nearly every collective bargaining agreement. only in the auto industry. as a direct result of federal legislation. 2. Question : The basic idea behind the ability to pay principle of wage determination is that the economics of a particular collective bargaining relationship should neither fall substantially behind nor be greatly superior to that of other employer/union relationships. True False 3. Question : Today, industry payments for fringe benefits are the equivalent of about 30 percent of total payroll. True False

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